PAYMENT INFO

CARD

PayStack is a trusted payment gateway that processes cheque and credit card payments on our behalf.

• Visa
• Mastercard
• American Express

BUY NOW, PAY LATER

  

BNPL (Buy Now, Pay Later) payment methods allow you to receive your order while paying for your order in interest free installments. 

[See installment options under the BUY IT NOW button]

• PayFlex: Split your purchase into 3x monthly payday instalments or 4x instalments over 6 weeks at 0% interest.

INSTANT EFT

Instant EFT (Electronic Funds Transfer) streamlines the EFT process, allowing you to connect to your online banking and make payment.

• Ozow
• PayStack

QR CODE, SCAN TO PAY

 

Use an app to scan a QR code and make your payment with no fuss.

• SnapScan
• Scan to Pay

Shipping Info

DELIVERY INFO

•  LUTO Store offers worldwide delivery. Orders received from outside the borders of South Africa will be billed accordingly and delivery charges can be seen on checkout.
•  Please note all orders from South Africa will include a standard delivery fee of R130.00
• A tracking number for each order will be provided via email upon shipment.
• International delivery can take anywhere from 5-30 days to arrive, depending on customs. However, the average is 7.
• We will only deem a package lost if it has not arrived at the destination after 60 days. At this stage, we will issue a full refund and make arrangements with the customer.
• Delivery times do not include Saturdays, Sundays or public holidays, and are subject to signature authorisation.
• Shipments go out Monday through Friday, not including public holidays.
•  Orders with incorrect billing information, or requiring additional verification, will be delayed.
• Additional fees may apply for shoes with special or oversized packaging.
• In the case of returned deliveries, the customer is responsible for any and all additional delivery fees incurred.
• All orders are delivered with relevant labels and brand tags.
• All shipments will only commence after full payment has reflected in the LUTO Store account.